Terms & Conditions
Last updated: September 2024
1. Acceptance of Terms
By accessing and using Teraawatt's services, including our website, mobile application, and electric vehicle charging network, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Description of Services
Teraawatt provides electric vehicle charging services, including:
- Public and private EV charging stations
- Mobile application for charging management
- Payment processing and billing services
- Customer support and technical assistance
- Related products and services for EV owners
3. User Accounts
To access certain features of our services, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
4. Payment Terms
Payment for charging services is required at the time of use. We accept various payment methods including credit cards, debit cards, and digital wallets.
- Charging rates are displayed before each session
- All prices are subject to applicable taxes
- Refunds are processed according to our refund policy
- We reserve the right to change pricing with notice
5. Use of Services
You agree to use our services only for lawful purposes and in accordance with these terms. You may not:
- Use the services for any illegal or unauthorized purpose
- Interfere with or disrupt the services or servers
- Attempt to gain unauthorized access to any systems
- Use automated systems to access the services
- Violate any applicable laws or regulations
6. Intellectual Property
All content, trademarks, and intellectual property on our platform are owned by Teraawatt or our licensors. You may not copy, modify, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by law, Teraawatt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.
8. Service Availability
While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. We may temporarily suspend services for maintenance, updates, or due to circumstances beyond our control.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our services.
10. Termination
We may terminate or suspend your account and access to our services at any time, with or without notice, for any reason, including violation of these terms. You may also terminate your account at any time by contacting our support team.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of California.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify users of material changes through our website or mobile application. Your continued use of our services after such changes constitutes acceptance of the updated terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: legal@teraawatt.com